Terms and Condition(s)

YEARLY MEMBERSHIP SERVICES

The Doggy Playschool Company Limited, whose registered address is at 61 Bridge Street, Kington, Herts HR5 3DJ number 13027857

This agreement contains the entire agreement between the parties and/or supersedes all previous agreements and understandings between the parties. Each party acknowledges that, in entering into this agreement, they do not rely on any representation, warranty, information or document or other term not forming part of this agreement.

These terms and conditions are the contract between you (the client) and The Doggy Playschool Company Limited (“I“, “us”, “we”, etc). By engaging our services, you agree to be bound by them. These terms and
conditions are in conjunction with the Client Registration form, Veterinary Release form and Key Release Trust form and are governed by English Law. Please read this agreement carefully, your understanding and acceptance is by way of your tick on registration within the Collar App.

BETWEEN

(1) The Doggy Playschool Company Ltd
The Playschool located at 61 Bridge Street, Kington HR5 3DJ
(‘The Service Provider’)

(2) ‘The Client’

The Client wishes to engage the Services of The Doggy Playschool and agrees to undertake the Membership Services as set out below and an annual renewable basis

1. SERVICES

1.1 The Doggy Playschool Company Limited formerly Mocha and Maisy, is a yearly membership service limited only to service active members. We will perform its Service in an attentive, reliable and caring manner, using all reasonable skill and care, having due regard to any relevant info set out in the registration form completed by the Client – for the avoidance of doubt; the registration form is the sole responsibility of the Client to inform staff of everything known at the time.

1.2 The Doggy Playschool Company Limited shall be responsible for ensuring that it complies with all statutes, regulations, by-law codes of conduct and any other rules relevant to the provision of its
Services.

1.3 Upon engagement The Doggy Playschool Company Limited will communicate by Collar App and occasionally via social media to report any non- urgent news and daily updates.

1.4 The Doggy Playschool Company Limited and their employees will endeavour not to interrupt your busy day unless there is an emergency. In the event of us needing to telephone you please be aware that we would need to speak to you urgently.

1.5 We will endeavour to accommodate short notice / emergency bookings as best as possible, subject to feasibility and schedule.

2. INSURANCE

2.1 Documentation – all certification is available for inspection

2.2 Full commercial insurance is held – comprising appropriate Public Liability, Care, Custody and Control and Key Cover.

2.3 Documentation – all certification is available for inspection

2.4 Disclosure Barring Service (DBS) verified.

2.5 First Aid Certificate holder.

3. INDEMNITY AND LIABILITY

3.1 The Doggy Playschool Company Limited will do its best to return the Clients dog/s with all the accessories it started with, however shall not be held liable for any damage or loss of property, including but not limited to collars, leads and coats/jackets.

3.2 The Client shall accept full liability and responsibility for any event occurring or arising from the behaviour or characteristics of their dog.

3.3 The Client is responsible for any veterinary bills for their dog/s, regardless of how they occurred, whilst their dog/s is under the care of The Doggy Playschool Company Limited.

3.4 Whilst it will make every effort to ensure the safety of a dog, Doggy Playschool will not be held liable for any loss, illness, pregnancy or injury of any dog in its care, nor death of a dog unless The Doggy Playschool Company can be shown to be negligent.

3.5 We will not be liable for any failure or delay in carrying out our service where that failure or delay results from any cause that is beyond our reasonable control. Such causes include, but are not limited to: strikes, lock-outs, and lock-downs or other industrial action by third parties, riots and other civil unrest, fire, explosion, flood, storms, earthquakes, subsidence, acts of terrorism (threatened or actual), acts of war (declared, undeclared, threatened, actual or preparations for war), epidemic or other natural disaster, or any other event that is beyond our reasonable control.

3.6 If any event described under 3.5 occurs that is likely to adversely affect our service, we will inform you as soon as is reasonably possible. Our services may be suspended at our discretion and any time limits that we are bound by, will be extended accordingly. We reserve the right to charge a session retainer fee at our discretion.

3.7 We will inform you when the event outside of our control is over and provide details of any new dates, times or availability of services as necessary.

4. CLIENTS’ OBLIGATIONS

4.1 The Client authorises The Doggy Playschool Co Limited to carry out its services in regard. to the Clients’ Dog/s and agrees that all information provided is true to the best of their knowledge and belief.

4.2 The Client shall provide to Doggy Playschool all pertinent information necessary for the provision of its services to the Clients dog/s.

4.3 The client shall ensure that The Doggy Playschool Company Limited has access to the Clients house or other specified location during days on which the Clients dog/s are due to the attending Doggy
playschool.

4.4 All dogs have a microchip ID as a legal requirement.

4.5 All dogs to be fully inoculated / vaccinated with current worm / flea treatment. Any dog deemed not to be adequately treated will not be allowed on site. Evidence of up-to-date inoculations is required.

4.6 We require that you hold appropriate insurance to protect you in the case of any liabilities arising.

4.7 You agree to indemnify and hold harmless The Doggy Playschool Company Limited and / or employees / volunteer staff of any key / entry related occurrences and/or damage to property if other third parties also have access to your home.

4.8 You must disclose any information about your dog if he/she is subject of any control order, breaches and/or prosecution, particularly under the latest revisions of the Animal Welfare Act, the Dangerous Dogs Act, Dangerous Dogs (Amendment) 4.9 You will advise as soon as possible any adverse health issues of your dog.

4.10 You agree to reimburse Doggy Playschool for any additional fees for providing emergency care, as well as any expenses incurred for unexpected visits, transportation, housing, food, or supplies.

5. VACCINATIONS AND WORMING

5.1 The Client will provide proof of up-to-date vaccinations. The Client further confirms that their dog/s will continue to receive boosters as advised by their vet.

5.2 It is a prerequisite that all Doggy Playschool dogs be wormed every three months, and the Client confirms that they will guarantee to do this.

6. FEMALE DOGS

6.1 The Client confirms they will inform Doggy Playschool if their female dog/s comes into season, and acknowledge that their female dog/s will not be permitted to attend doggy playschool during this
time and until the risk of pregnancy has passed. The Doggy Playschool accepts no responsibility in the event of a dog becoming pregnant.

7. MALE DOGS

7.1 After the age of 13 months Doggy Playschool will require a conversation with all dog owners about the requirement of castration. This is due to safety and harmony within the Doggy Playschool; we will work with families on this subject.

8. AGGRESSIVE BEHAVIOUR

8.1 The Client will be responsible for all medical expenses and damages resulting from an injury by their dog/s to any employee at The Doggy Playschool Company Limited or any other person as a
result of their dog/s aggressive behaviour

8.2 The Client shall fully indemnify The Doggy Playschool Company Limited in respect of costs and damages arising from any claims from any persons suffering either injury or death by aggressive behaviour from the Clients dog/s.

9. EMERGENCY VETERINARY CARE

9.1 The Client authorises Doggy Playschool to arrange for any emergency veterinary care that may be necessary for the Clients dog/s during provision of Services. The Doggy Playschool shall use all reasonable efforts to obtain the Clients normal veterinary surgeon to examine the dog/s wherever possible, however the Client authorises The Doggy Playschool Co. Limited to appoint alternative
veterinary services to examine the dog/s and carry out such treatment or surgery as may be appropriate if the dog’s normal veterinary is unavailable.

9.2 The Client agrees to reimburse The Doggy Playschool Co Limited for any additional fees and expenses for providing emergency care.

9.3 The Doggy playschool will require all Dog/s to have private insurance and evidence of this on record each year.

10.FEES AND PAYMENTS

10.1 We Patner with a 3rd party Software Provider ‘Collar’ to manage all our membership subscriptions and services. All payments will go through this Application and is subject to a 1.9% payment charge. All payments are up front. All memberships are required to be registered via Collar. 

10.2 The Doggy Playschool Co Limited, charges on a Private Nursery or Gym placement system, so all Clients agree to pay for a full years placement via monthly instalments, whether you attend or not; however you have the flexibility to change your set days if required.

10.3 Rates are normally subject to review at the start of our financial year or calendar year [(1st April of any given year)].

10.4 The Doggy Playschool reserves the right to review rates and charges from time to time, out of the above period.

10.5 Payment terms for ad hoc dog playschool sessions / walking service are paid in advance

10.8 Our charges are agreed at the website rates as advertised via the Collar Application

11. CANCELLATIONS

11.1 The Doggy Playschool Co Limited reserves the right to cancel the provision of its services in the event of extreme weather conditions. Please refer to our procedures’ documentation. The Client will be informed at the earliest possible opportunity; The Doggy Playschool will make every effort to provision services, when safe to do so.

11.2 This contract can be terminated by either party at any time and a notice with a period of 30 days to be observed

12. TERM

12.1 This Agreement shall commence upon your acknowledgement in the Collar App and continue until termination in accordance with Clauses 12.2 and 12.3

12.2 The Agreement can be terminated with 30 days’ notice by the Client

12.3 The Doggy Playschool reserves the right to terminate this Agreement with immediate effect if the temperament the Clients dog is deemed unsuitable for The Doggy playschool and /or if fees for
services remain unpaid at the end of each calendar month.

13. CONSENT

13.1 The Client gives their consent for trained Doggy Playschool Company Limited staff to safely remove any external parasites such as ticks

13.2 To groom and wash a dog after a days’ play

13.3 To love and play with your dog(s) each day they attend Doggy playschool

14.DATA PROTECTION

14.1 The Doggy Playschool Company Limited will conform with the General Data Protection regulations (GDPR) and the Privacy and Electronic communications (EC Directive) Regulations 2003

15.AGREEMENT 

15.1 The Agreement, constitutes the sole and entire agreement between both parties, and supersedes all prior agreements and understandings of the parties written or verbal discussions. Any alteration of this Agreement must be in writing and signed by both parties.

15.2 A person who is not party to this Agreement has no right under the Contracts (Rights if Third Parties) Act 1999 to enforce any term of this Agreement.

15.3 The Doggy playschool Company Limited performance of this Agreement is subject to natural disasters, accidents and strikes, severe weather conditions and other conditions beyond its control.

15.4 This Agreement shall be governed by, and in accordance with English law and shall be subject to the exclusive jurisdiction of the Courts of England and Wales

In reviewing and ticking the box as read in Collar, both parties acknowledge they are legally authorised and entitled to do so, and they fully understand the terms, and agree to be bound by the terms.